Our Team

Rakesh Shetty

Head - Product Development

Rakeshh is the head of Product Development at Telemonks and is also responsible for driving the organisation’s strategic initiatives. Rakeshh has led large teams and most complex projects for multiple International and Domestic clients in his career. He is a Techno buff and loves adventure travel.

Mitul Thakkar

Mentor & Adviser

Mitul is a "Mentor & Adviser" at Telemonks. Mitul has a history of setting & scaling technology ventures in B2B SAAS and EdTech space. He is an avid reader and adventure sports enthusiast.

Praveen Shetty

Co-Founder and CEO

Praveen is the Co-founder and CEO of Telemonks. Prior to setting up this venture, he has led marketing functions across FMCG, Airlines, and Real Estate. He is an avid reader and loves classical philosophy.

Jhankhana Desai

Co Founder

Jhankhana Desai is the Co-Founder at TeleMonks. She is also the Founder of KServe BPO and has worked with organisations like Colgate Palmolive, Ricoh India, Vodafone, and GTL Ltd. before founding KServe in 2008. She is a nature enthusiast with a curiosity for everything mystical!

Varun Sharma

Head - Business Development

Varun Sharma heads Business Development at Telemonks. With over 15 years of managing operations for Indian and overseas clients, he has an in-depth understanding of client challenges and can deliver seamless process transitions. He is a cricket enthusiast and a music aficionado.

Reshma Jiwane

Head - Operations

Reshma heads Operations at Telemonks. She has over 16 years of experience in managing contact centre operations across various geographies and industry verticals. She loves reading and has a green thumb.